Tactacam Customer Service Is 2nd To None !!!

[BHC]

So last Thursday after turkey hunting I came home to charge my Tactacam and it wouldn't charge, not sure if it was the USB cable or the USB port. I called Tactacam and they gave a RMA #, I mailed it out on Saturday they received it this morning, just got home from work and saw I got a email from them, stating they just shipped out free of charge a brand new Tactacam 4.0. I purchased it about 15 months ago. I will say this is great customer service, a company that backs up their product !!!

[Kayak Ken]

Nice to hear that. How long is the warranty good for?

[BHC]

4 minutes ago, kenny10177 said:

Nice to hear that. How long is the warranty good for?

https://www.tactacam.com/warranty/

[B B]

I agree.  Had an issue with mine also and had a new one in the mail within a few days of them receiving it.  

Edited May 8, 2018 by B B

[BHC]

Just received my new Tactacam 4.0 from them.....What great customer service, and fast replacement from them !!!! I don't like have issues with stuff I purchase but it's going to happen, it's great to know a company will back up their products

[BHC]

I think it was the USB port that had a problem, I just went to charge the new camera and the USB cable has a solid flush fit to it, the camera I returned was loose 

[Buck154]

Good they back up their products