Otter Box, Great Customer Service

[BHC]

I broke the clip on the Holster that holds the phone itself, called Otterbox, new Holster is being mailed out.

[IanB21]

hands down the best. the back there product 100% i had two cases where the outter jelly was stretched and not staying on. they replaced them no questions asked

[Wojtowicza]

good news. I was planning on buuying one tomorrow for my new phone. I just got the Samsung galaxy SIII yesterday.

[BHC]

Woj, you will love that phone my wife and I both have it. Look on Amazon.com for the best price for the OtterBox, I got a camo one on there and it was the best price

[Wojtowicza]

yeah the s4 are coming out next month. s3 down to $99 so both my wife and I ordered it.

[BHC]

Well that was quick, I was told by Otterbox my replacement part would be shipped out in two days, just got a email from them with a tracking #

[CMCH BUCKHUNTER]

Do yoy have the contact info for them. My dust covete are hanging on by a thread.

[BHC]

here is the link, the phone number is on the left side about 1/4 way down

 

https://www.otterbox.com/warranty/warranty,default,pg.html

[rec913]

I have been using the otter box and think even though it is large it dose a great job in protecting my phone

[rfkhunter]

Same here, replaced no questions asked !

[jerseyhunter]

I've got the Otter Box Armor series. Put my phone in it a month ago and haven't opened the case since. Works great and in I believe better than when I had no protection. I can't explain it other than it keeps the right distance for the speaker and mic. Also had it submerged as per instructions to make sure it wasn't received damaged and no problems. A great product for sure.

[Gruntmaster]

Thanks for the heads up...

I have a damaged Otter case from one of my Blackberry cells.

The case saved my phone and took the hit on a concrete floor.

Great product, nice to see there service is top notch too.

[BHC]

Lastnight while sitting on the deck with my wife and kids my daughter took the phone out of the holster and breaking the clip, I filled out the on-line instructions for a replacement and got the email today that the new holster is being shipped out FREE !!

[BHC]

Broke the clip that holds the phone into the holster the other day, I must be the only person who has broken it three times this year    But the replacement is simple and free from OtterBox !!!!!

 

My wife dropped her Galaxy S3 this past Saturday thank GOD we had insurance, the screen was fully cracked, the Verizon Wireless store wanted $50.00 for the OtterBox Defender, screw that Amazon.com $30.00