Yes indeed they are moody.. So much so I stopped using them because I never knew if I was gonna get treated like family or get my head ripped off when I went there.. And if you didn't buy your equipment from them STAY AS FAR AWAY AS POSSIBLE.. just trust me on that..
I've had experience with Simon Peters and Garden State Bow..
It's funny because I've been using them for many years now and always have Tom do all of my work, but both Tom and Ray treat me like family every time I walk in the door, whether it's to make a large purchase or to just shoot the shit for a few minutes and buy some field points. Hell, sometimes I just pop in to say what's up to the guys. I've purchased bows from them and I've also had them set up and tune bows that I've purchased from other places and I've never been treated poorly otherwise. In fact, the very first time I went there it was with a bow that I had purchased at another place and they took me right in, talked me through everything and I was there for hours trading hunting stories and flinging arrows. I'm the same DL as Tommy, so he was letting me shoot his bows and we were just having a good time.
I really think that the people who've had bad experiences with this shop are the know-it-all types or people who walk in with a chip on their shoulder for one reason or another. I've been in that place a million times and every time I'm there I see customers both new and old come through the door and those guys treat them all with respect and take top notch care of them. I have seem them be pretty blunt with a handful of know-it-all types as well, but that's how it goes I guess.
I've bought things from Easton and branchburg heritages guild and Simon Peter but the service at strictly archery far surpases any shop I've been to. I did not buy my bow from them but have brought it in for service now a few times
Ray is a great guy to deal with and treats me great every time I go in there. You get what you pay for. they are not cheap but the time they put into your bow making sure it shoots great when you leave is worth the price. What others have said on here is certainly true if you go in there talking out your butt they will let you know it. There are many shops in this area but strictly archery will have my business for now on. Make an appointment and Ray will spend plenty of time with you explaining the bows and helping you find the one best for you