OK, Sportsman's Guide CS Not So Great !!

[BHC]

March 2 I ordered 6 buckets of Lucky Buck, Tuesday of last week I got 4 of the 6 buckets and out of the 4 one was open I assume from shipping, they packaged 2 buckets per box, which was marked 1of 3, 2 of 3, never got 3 of 3. I called right away and told them of the damage product and without issue they replaced it which I got today. They told me last week the 3rd package will be here on Wednesday, Wednesday nothing they said Thursday still nothing, they said Saturday well still nothing. I called them today but CS isn't in the office till Monday but the the guy on the phone made notes to my issue and told me to call Monday........I assume it was lost by FedEx

[rgw]

sounds pretty good to me if they replaced it that quick. and if fed ex lost 3rd you got to give them some slack to figure out where it is. jmo

[BHC]

sounds pretty good to me if they replaced it that quick. and if fed ex lost 3rd you got to give them some slack to figure out where it is. jmo

I know, but CS kept insisting it will be here

[rgw]

if it wasent lost one would assume it would come the next day. cant faught them for that. I assume there is no tracking # so they have no way to track it. as quick as they replaced the first one I am sure if it doesnt arrive next week they will replace it.

[sxs]

i just had some ammo delayed due to the train derailment......it was not on the train that hit the bus but everything already sitting  on those tracks got held up

[BHC]

I followed up with CS this morning, the lady said two more buckets will be shipped today, and they will follow up with FedEx about the missing package.....She said, if I didn't get it by Thursday of last week the CS Rep I spoke too should of done what she did